Horseshoe Press recognizes the importance of maintaining
your privacy. We value your privacy and appreciate your trust in us. This
Privacy Policy applies to current and former visitors to our website and to
our online customers. By visiting and/or using our website, you agree to this
Privacy Policy.
This Privacy Policy explains the information practices that apply to personally
identifiable information that we collect about you as an individual when you
visit and/or use our website. Any information that we collect about you while
you are visiting or using our website will be handled in accordance with this
Horseshoe Press Privacy Policy and will not be shared except in accordance
with this Horseshoe Press Privacy Policy. This Privacy Policy does not apply
to information about you collected by our affiliates or third party websites
that may post links or advertisements on or otherwise be accessible from the
Horseshoe Press website. The information collected by these affiliates or
third party websites is subject to their own privacy policies.
Information We Collect: This section of our Privacy Policy
describes the categories of information collected by Horseshoe Press. All
data that we collect is processed and stored in Devonshire, Bermuda. You have
the option not to provide information, however, withholding information may
prevent you from being able to use some of our website features.
Information Collected Automatically: Whenever you visit our website, we automatically
collect some information about your transactions with us, and your use of
our website. For example, we automatically collect your IP address, for Horseshoe
Press internal use only, such as to help us diagnose problems with our server
and administer our website. We also automatically track certain information
about your activities on our website such as the type of web browser you are
using and click stream data. If you are a registered Horseshoe Press customer,
we link this automatically-collected data to the personally identifiable information
we collect about you described below. We use this information to do internal
research on your interests and to help us better understand and serve you.
Information You Send To Us: If you choose to provide us with personal
information, such as by sending us an e-mail or by filling out a form with
your personal information and submitting it to us through our website, we
collect the personal information that you provide to us. For example, if you
register or sign up for an account with us, we collect your name, e-mail address,
and password. If you place an order with us, we collect the personally identifiable
information that you provide to us such as your shipping, billing, and payment
information.
From time-to-time Horseshoe Press may give you the opportunity to participate
in contests or surveys on our website. If you participate, we will request
certain personally identifiable information from you. Participation in these
surveys or contests is completely voluntary and you therefore have a choice
whether or not to disclose this information.
Information About Your Transactions With Us: In addition, we collect your
order information and purchase and payment history.
Cookies: Our website uses “cookies.” Cookies
are alphanumeric identifiers created by your browser at our request and stored
in an approved and standardized place on your computer. By transferring these
cookies, Horseshoe Press assigns you a unique customer code and record locater.
Information about your activity on our website can then be included in your
customer record, which is stored within the Horseshoe Press firewall. When
you visit or return to our website, we read the cookie to identify you as
one of our customers and help recall orders or preferences you have selected.
The cookie also enables us to recall your past activities, post your account
data, and tailor site elements and special offers to you. No personally identifiable
information about you is stored on the cookie.
Most Web browsers accept cookies by default, but allow users to reject cookies
by changing the browser preferences. If you have set up your browser to reject
cookies, some aspects of our website, including our Shopping Cart, will not
work properly. This Privacy Policy covers the use of cookies by Horseshoe
Press only and does not cover the use of cookies by any third party advertisers
or websites linked to the Horseshoe Press website.
We use third-party advertising companies to serve ads on our behalf. These
companies may use a cookie or an action tag, also known as a Web Beacon or
a 1 pixel .gif file, to track your response to their advertisement and to
measure the effectiveness of their advertising or to award incentives or points
to their members who respond to their advertisements. Horseshoe Press has
no access to or control over cookies or action tags used by these third party
companies. Horseshoe Press does not receive any personally identifiable information
collected by these advertisers using action tags or cookies nor does Horseshoe
Press share any of your personally identifiable information such as your name,
telephone number or address with these companies except in accordance with
this Horseshoe Press Privacy Policy.
Use and Disclosure of Information: We use the information
that we collect about you to maintain, improve, and administer our website,
operate our business, provide products and services that you request, administer
your account, inform you about products and services that might be of interest
to you, and personalize your online experience.
In order to carry out certain business functions, such as order fulfillment,
e-mail delivery, or marketing, we sometimes hire other companies to perform
services on our behalf. We may disclose personally identifiable information
that we collect about you to these companies to enable them to perform these
services, but they are required to safeguard the data and are not authorized
to use it for any other purpose than completing their contractual requirements
to Horseshoe Press. For example, as a part of the normal process of completing
your purchase, Horseshoe Press may provide your personal data to a third party
payment processor, such as Bibit B.V., depending on your chosen method of
payment. Please be aware that, because of the limitations of the systems used
by some financial institutions, the statement you receive from your credit
card or financial institution may show the name of a third party payment processor,
such as Bibit B.V., instead of or in addition to the Horseshoe Press name.
In addition, we may share the information we collect with other companies
with whom we have joint marketing arrangements.
If you check the applicable box on registration or in updating your account,
Horseshoe Press may also share personally identifiable information about you
such as your name, telephone number, e-mail address, and/or mailing address
with carefully selected third-party organizations such as retailers or direct
marketers to enable those organizations to inform you about products or services
that might be of interest to you. If you do not wish to have your information
shared with these organizations, simply do not check the applicable box on
the registration form or on the “My Account” page on our website.
We may also disclose information we collect about you in other circumstances
as required or permitted by law. For example, Horseshoe Press reserves the
right to disclose personally identifiable information, including account information,
when we believe such disclosure is appropriate to cooperate with an investigation
of activities claimed to be unlawful, to enforce our Terms of Use, or to protect
the rights or property of Horseshoe Press or others. In addition, it is possible
that in the future another company may acquire Horseshoe Press or its assets.
It is also possible that Horseshoe Press may partner with or purchase another
company to continue to do business as a combined entity. In the event that
this occurs, it is possible that our customer information may be transferred
to the new business entity as one of Horseshoe Press’s assets. In such
an event, we will update this policy to reflect any change in ownership or
control of your personal information.
Links To Third Party Products and Services
While you are visiting or using the Horseshoe Press website, you may be presented
with an opportunity to purchase third party products or services. These products
and services are offered and supplied by independent companies not owned or
operated by Horseshoe Press. If you click on one of the presented offers,
you will be redirected to the site of the third party, and any information
you provide in response to the offer will be collected and used by the third
party and not by Horseshoe Press. Information you provide to the third party
and any dealings you have with the third party will be governed by the privacy
and other policies of that third party.
Your Choices:
We offer you a variety of choices with respect to how we use and share your
personal information.
Sharing Information With Others. We will not share your personally identifiable
information, such as your e-mail address or name, with unaffiliated organizations
for them to use to inform you about their or other companies’ products
and services unless you consent to this sharing on registration or in updating
your account preferences. You may opt in by checking the appropriate box during
registration or, following registration, by logging into “My Account,”
selecting “Account Update,” and checking the applicable box. You
may also opt-in by sending a written request to the address below. If you
send a written request, please be sure to include your exact name, mailing
address and telephone number(s) and a statement that you would like us to
share your personal information with other organizations that may have special
offers, products or services that may be of interest to you. Even if you do
not opt in to this sharing, we may still share personally identifiable information
about you with other companies as permitted or required by law.
Communications from Horseshoe Press. If you do not want to receive e-mails
from Horseshoe Press about products and services that may be of interest to
you, simply indicate this preference by removing the applicable check mark
during registration. If you wish to change your preference after you have
registered, you can do so by logging into “My Account,” selecting
“Account Update, and updating your preference. You may also request
to be added to our Do-Not-E-Mail list, Do-Not-Call list, and/or our Do-Not-Mail
list by writing to the address below and indicating your preferences. Please
be sure to provide your exact name, e-mail address, mailing address and telephone
number(s) and the list or lists you would like to be included on (Do-Not-E-mail,
Do-Not-Call, and/or Do-Not-Mail). Even if you choose to be placed on one of
these lists, we may still communicate with you using any of these methods
regarding your use of our website, your orders or your account.
Deactivation of Your Account. You may also request deactivation of your Horseshoe
Press account by contacting Customer Care at OnlineStore@HorseshoePress.com
or by writing to the address below and requesting account deactivation. Please
note that some information may remain in our archived records after your account
has been deactivated.
Horseshoe Press Address for Written Requests. If you choose to indicate your
preferences by mail, please be sure to include your exact name, mailing address,
telephone number and specific preferences and send your written requests to
the following address
Horseshoe Press Inc.
Online Store
Unit 6, 8385 St.George Street
Vancovuer, B.C.
Canada V5X 4P3
How to manage your account:
If you wish to change your name, e-mail address, password, communication and/or
opt-in preferences after you have registered, you can access your account by
logging into "My Account". You may also request these changes by e-mailing
OnlineStore@HorseshoePress.com
or calling Customer Care at 1-604-325-1333 or writing to:
Horseshoe Press Limited
Online Store
Unit 6, 8385 St.George Street
Vancovuer, B.C.
Canada V5X 4P3
Website Security: We maintain
physical, electronic, and procedural safeguards designed to help us protect
your nonpublic personal information. For example, we use Secure Socket Layer
(SSL) technology to encrypt your credit card information when you purchase products
through our website. When you establish an account at Horseshoe Press, you choose
a password to help protect your account information. A password is only as strong
as you make it: you should select a unique password and keep it safe. You may
change the password as often as you wish by going to "My Account".
Horseshoe Press authorizes only those persons who need to know personal information
to administer your account, to provide or inform you about products and services,
or to maintain, improve or administer our website to access your personal information.
Problems Signing In:
Our sign-in process is designed to help protect your privacy. If you have trouble
signing in to our website, please ensure that you are using your registered
e-mail address and/or correct password. If you are using your registered e-mail
address and correct password, and you continue to have trouble signing in to
our site, please contact us.
Order Confirmation:
Horseshoe Press sends an e-mail notice confirming acceptance of each order you
place to the e-mail address you provided to us when signing up for a Horseshoe
Press account. If you receive a confirmation for an order you did not place,
please e-mail us immediately at OnlineStore@HorseshoePress.com.
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